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Got a question? Hopefully you'll find the answer here, but if not give us a shout.
FAQ: Frequently asked questions
Business enquiriesMember log inOrderingProduct information: SeasoningsProduct information: Halloumi cheeseProduct information: Olive oilsProduct information: otherReturnsShippingEverything else
Can I collect from OliveOlive?
You certainly can collect your order and we'd be happy to see you. Simply order online through the website, and during the checkout process select "Collect from OliveOlive" to avoid the P&P charge.
We'll get in touch with you once your order is placed to agree a collection time that suits you. Collections can be arranged most working weekdays between 9-6pm, but our unit isn't always manned so it's strictly by arrangement only. Our unit is in Woodhurst, Huntingdon, PE28 3BQ.
When will I receive my order?
Orders received up to 12.30pm are usually shipped the same day. Orders received after 12.30pm are usually shipped the following day.
If your order contains halloumi cheese it'll be shipped on a 24hr service. If not it'll be shipped on a 2-3 day service.
Do you offer an alternative courier?
Our default courier is EVRi, but If you would prefer Royal Mail please let us know either in the 'Add a Note' field during checkout or email us at info@oliveolive.co.uk immediately after making your order and we'll do our best to make it happen.
One thing you can be sure of is we'll always replace anything that gets lost in transit without question, so you are very safe with us on that score.
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