The Original Olive Oil Company Limited t/a OliveOlive (“We/Us/Our”)
1. Information About Us
Our site, www.oliveolive.co.uk is owned and operated by The Original Olive Oil Company Limited t/a OliveOlive, 15 School Road, Broughton, Huntingdon, Cambridgeshire PE28 3AT.
2. Changes to these terms
3. Changes to our site
We may update our site from time to time and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.
We do not guarantee that our site, or any content on it, will be free from errors or omissions.
4. Access to Our Site
Access to our site is free of charge.
It is your responsibility to make all arrangements necessary for you to have access our site.
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access is provided “as is” and on an “as available” basis. We may alter, suspend, withdraw or discontinue our site, or any part of it at any time and without notice. We will not be liable to you in any way if our site, or any part of it, is unavailable at any time or for any period.
Our site is directed to people residing in the United Kingdom. We do not represent that content available on or through our site is appropriate or available in other locations. We may limit the availability of Our Site or any service or product described on our site to any person or geographic area at any time. If you choose to access our site from outside the United Kingdom, you do so at your own risk.
Certain parts of our site, including the ability to purchase goods from us, may require an account in order to access them.
You may not create an account if you are under 18 years of age.
When creating an account, the information you provide must be accurate and complete. If any of your information changes, it is your responsibility to ensure that your account is kept up-to-date.
It is your responsibility to keep your password safe. If you believe your account is being used without your permission, please contact us immediately at firstname.lastname@example.org.
We will not be liable for any unauthorised use of your account.
If you wish to close your account, you may do so at any time. Closing your account will result in the removal of your information. Closing your Account will also remove access to any areas of our site requiring an account for access.
6. Intellectual Property Rights
All content (with exception of User Content) included on our site and the copyright and other intellectual property rights subsisting in that content belongs to or has been licensed by us.
All content (including user content) is protected by applicable United Kingdom and international intellectual property laws and treaties.
You may access, view and use our site in a web browser; print one copy of any page from our site for personal use; download extracts from pages on our site and save pages from our site for later and offline viewing.
You may not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status as the owner and author of the content on our site (or that of identified licensors) must always be acknowledged.
You may not use any content on our site for commercial purposes without first obtaining a licence from us or our licensors to do so.
7. User content
User content on our site includes (but is not necessarily limited to) product reviews and comments.
You agree that you will be solely responsible for your user content. Specifically, you agree, represent and warrant that you have the right to submit the user content and that all such user content will comply with our Acceptable Usage Policy. Please refer to the section, Acceptable Usage Policy for details.
You agree that you will be liable to us and will, to the fullest extent permissible by law, indemnify us for any breach of the warranties given by you under the sub-clause above. You will be responsible for any loss or damage suffered by Us as a result of such breach.
You (or your licensors) retain ownership of your user content and all intellectual property rights subsisting therein. When you submit user content you grant us an unconditional, non-exclusive, fully transferable, royalty-free, perpetual, worldwide licence to use, store, archive, syndicate, publish, transmit, adapt, edit, reproduce, distribute, prepare derivative works from, display, perform and sub-licence your user content for the purposes of operating and promoting our site. In addition, you also grant other users the right to copy and quote your user content within our site.
If you wish to remove user content from our site, the user content in question will be deleted. Please note, however, that caching or references to your user content may not be made immediately unavailable (or may not be made unavailable at all where they are outside of our reasonable control).
We may reject, reclassify, or remove any user content from our site where, in our sole opinion, it violates our Acceptable Usage Policy, or if we receive a complaint from a third party and determine that the user content in question should be removed as a result.
8. Links to our site
You may link to our home page, provided:
you do so in a fair and legal manner
you do not do so in a manner that suggests any form of association, endorsement or approval on our part where none exists
you do not use any logos or trademarks displayed on our site without our express written permission
you do not do so in a way that is calculated to damage our reputation or take unfair advantage of it
You may not link to any page other than the homepage of our site, www.oliveolive.co.uk.
Framing or embedding of our site on other websites is not permitted without our express written permission.
Please contact Us at email@example.com for further information.
We reserve the right to withdraw linking permission without notice.
9. Links to Other Sites
Links to other sites may be included on our site. These sites are not under our control. We neither assume nor accept responsibility or liability for the content of third party sites. The inclusion of a link to another site on our site is for information only and does not imply any endorsement of the sites themselves or of those in control of them.
Nothing on our site constitutes advice on which you should rely. It is provided for general information purposes only. Professional or specialist advice should always be sought before taking any action on the basis of any information provided on our site.
Insofar as is permitted by law, we make no representation, warranty, or guarantee that our site will meet your requirements, that it will not infringe the rights of third parties, that it will be compatible with all software and hardware, or that it will be secure. If, as a result of our failure to exercise reasonable care and skill, any digital content from our site damages your device or other digital content belonging to you, you may be entitled to certain legal remedies. For more details concerning your rights and remedies as a consumer, please contact your local Citizens Advice Bureau or Trading Standards Office.
We make reasonable efforts to ensure that the content on our site is complete, accurate, and up-to-date. We do not, however, make any representations, warranties or guarantees (whether express or implied) that the content is complete, accurate, or up-to-date. Please note that this exception does not apply to information concerning goods for sale through our site. Please refer to our Terms of Sale for more information.
We are not responsible for the content or accuracy, or for any opinions, views, or values expressed in user content. Any such opinions, views, or values are those of the relevant user and do not reflect our opinions, views, or values in any way.
11. Our Liability
The provisions of this clause apply only to the use of our site and not to the sale of goods, which is governed separately by our Terms of Sale.
To the fullest extent permissible by law, we accept no liability to any user for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) our site or the use of or reliance upon any content (including user content) included on our site.
To the fullest extent permissible by law, we exclude all representations, warranties, and guarantees (whether express or implied) that may apply to our site or any content included on our site.
If you are a business user, we accept no liability for loss of profits, sales, business or revenue; loss of business opportunity, goodwill or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage.
We neither assume nor accept responsibility or liability arising out of any disruption or non-availability of our site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, natural events, acts of war, or legal restrictions and censorship.
Noting in these excludes or restricts our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be excluded or restricted by law.
For full details of consumers’ legal rights, including those relating to digital content, please contact your local Citizens’ Advice Bureau or Trading Standards Office.
12. Viruses, Malware and Security
We exercise all reasonable skill and care to ensure that our site is secure and free from viruses and other malware.
You are responsible for protecting your hardware, software, data and other material from viruses, malware, and other internet security risks.
You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via our site.
You must not attempt to gain unauthorised access to any part of our site, the server on which our site is stored, or any other server, computer, or database connected to our site.
You must not attack our site by means of a denial of service attack, a distributed denial of service attack, or by any other means.
13. Acceptable Usage Policy
You may only use our site in a manner that is lawful and that complies with the provisions of this Clause13. Specifically: you must ensure that you comply fully with any and all local, national or international laws and/or regulations; you must not use our site in any way, or purpose, that is unlawful or fraudulent; you must not use our site to knowingly send, upload or in any other way transmit data that contains any form of virus or other malware, or any other code designed to adversely affect computer hardware, software, or data of any kind; and you must not use our site in any way, or for any purpose, that is intended to harm any person or persons in any way.
When submitting user content (or communicating in any other way using our site), you must not submit, communicate or otherwise do anything that: obscene, deliberately offensive, hateful or otherwise inflammatory; promotes violence; promotes or assists in any form of unlawful activity; discriminates against, or is in any way defamatory of, any person, group or class of persons, race, gender, religion, nationality, disability, sexual orientation or age; is intended or otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person; is calculated or is otherwise likely to deceive; is intended or otherwise likely to infringe (or threaten to infringe) another person’s right to privacy or otherwise uses their personal data in a way that you do not have a right to; misleadingly impersonates any person or otherwise misrepresents your identity or affiliation in a way that is calculated to deceive; implies any form of affiliation with us where none exists; infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, patents, trademarks and database rights) of any other party; or is in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence.
14. Privacy and Cookies
16. Contacting Us
To contact us, please email us at firstname.lastname@example.org, call us on 03330 115566 or write to us at The Original Olive Oil Company t/a OliveOlive, Unit 41687, PO Box 6945, London, W1A 6US
17. Communications from Us
We will never send you marketing emails of any kind without your express consent. If you do give such consent, you may opt out at any time. Any and all marketing emails sent by us include an unsubscribe link. Email marketing options can also be changed in Update Preferences. If you opt out of receiving emails from us at any time, it may take up to 10 business days for us to comply with your request. During that time, you may continue to receive emails from us.
For questions or complaints about communications from us, please email us at email@example.com, call us on 03330 115566 or write to us at The Original Olive Oil Company t/a OliveOlive, Unit 41687, PO Box 6945, London, W1A 6US
18. Data Protection
All personal information that we may use will be collected, processed, and held in accordance with the provisions of EU Regulation 2016/679 General Data Protection Regulation and your rights under the GDPR.
19. Law and Jurisdiction
These Terms and Conditions and the relationship between you and us (whether contractual or otherwise) shall be governed by, and construed in accordance with the law of England & Wales.
If you are a consumer, you will benefit from any mandatory provisions of the law in your country of residence. Nothing in the sub-Clause above takes away or reduces your rights as a consumer to rely on those provisions.
If you are a consumer, any dispute, controversy, proceedings or claim between you and us relating to these Terms and Conditions, or the relationship between you and us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency.
If you are a business, any disputes concerning these Terms and Conditions, the relationship between you and us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England & Wales.